Privacy Policy
1. Preamble
This privacy policy (the “Policy”) has been prepared to inform you of the practices and conditions under which www.anglofrenchhelp.com collects, uses and retains your personal data (the “Data”). You will find the various data that we may collect or that you may transmit to us when you access the www.anglofrenchhelp.com site (the “Site”) and the way in which we collect, use, store, protect and disseminate this information. Due to the constant evolution of laws and regulations regarding technology and the protection of personal data, it is likely that this Policy will change. You will be informed of any changes when you use the forms on our site by checking the box to accept this Policy. If any provision of this Policy is found to be invalid or unlawful, it shall be deemed unwritten and shall not affect the validity of the remaining provisions of this Policy. This Policy applies to Data collected on the Site or from the Site, in particular from the contact form. It does not apply to information collected by any third parties or through sites operated by them; including through applications or content (including advertisements) that redirect the user to the Site. Please read this Policy so that you clearly understand our practices regarding the treatment of your Data and inform you that viewing and/or using our Site necessarily implies acceptance of this Policy. If you do not agree to this Policy, please do not use our Site. It is your responsibility to ensure that the Data communicated to the site www.anglofrenchhelp.com are complete, accurate and up-to-date.
2. The data collected by www.anglofrenchhelp.com
Depending on how you use our Site (contact form) we may collect the following Data:
- Identity-related Data such as your email address, last name, first name, phone number when you use the contact form;
- Data about your visits to our Site, including traffic data, log files and other data or communication resources you use when accessing our Site.
3. How is the data collected?
The Data collected and the manner in which it is collected depend on the use you make of the Site. We collect directly the data you have filled in via our contact form. We collect your Data indirectly by means of cookies/trackers.
4. Why collect my data
Your Data may be collected via cookies or trackers, with your consent where required, to enhance your user experience by:
- Analyzing traffic and data on the Site to measure the number of users, to make the Site easier to use and to ensure its ability to respond promptly to your requests.
5. Who processes your data
Your Data is processed by Lauren Dodds. We may also disclose your Personal Data: to comply with any legal mandate, law or legal process, including governmental and regulatory requests; if we believe that disclosure is necessary or appropriate to protect the rights, property or safety of www.anglofrenchhelp.com, its users or other stakeholders. Such disclosure includes exchanging information with other companies and organizations for the purpose of protecting against fraud and forgery.
6. Links to external sites
The Site may contain links to different sites and social network platforms managed on third party servers, by people or organizations over which Lauren Dodds has no control. Therefore, we cannot be held responsible for the way in which your Data will be stored or used on the servers of these third parties. We advise you to take note of the policy applicable to the protection of personal data of each third party Internet site to which you will access via our Site in order to appreciate the way in which your Data will be used.
7. How is the data protected?
Your Data are stored on secure servers protected by firewalls and antivirus. This service is provided by the company hosting our website: o2switch (222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand), the data on the Site are subject to French law and by extension to European law. Taking into account the inherent characteristics of the Internet, it is however impossible for us to guarantee the optimal safety of the exchanges of information on this network. We strive to protect your Data but we cannot guarantee the absolute security of information transmitted to our Site. You agree that you transmit your Data at your own risk. We cannot be held responsible for any breach of the privacy settings or security measures in place on our Site. As such, you agree that the security of your information is also your responsibility.
8. What are your rights?
You can choose how the Data you provide to us is used: You can browse the Site without providing any Data. If so, you will not be able to use certain features of the Site (such as the shopping cart for example); In accordance with the provisions of the applicable regulations on Data protection, in particular the European Regulation 2016/679 on the protection of personal data (the “RGPD”) as well as the law of January 6, 1978 n°78-17 known as “Informatique et Libertés” and its amendments, you have a right of access and rectification on your Data. In addition, subject to the conditions provided by the said regulation for the exercise of these rights, you have: A right to the deletion of your Data; A right to the limitation of the processing of your Data; A right to object to the processing of your Data for legitimate reasons, in accordance with Article 21 of the RGPD; A right to the portability of the Data you have provided; A right to the withdrawal of consent, when this has been requested. Where the processing of your Data is carried out on the basis of your consent, you may withdraw it at any time. You acknowledge, however, that the processing carried out prior to the revocation of your consent remains perfectly valid. However, in accordance with article 12.6 of the RGPD, for the exercise of these rights, Lauren Dodds, as data controller, reserves the right to ask you to justify your identity. We inform you that the data allowing to justify your identity will be removed once we will have answered your request. You can exercise these rights by sending an email via our contact page.
We have a period of one month to respond to any request to exercise your rights. This period may be extended by two months, due to the complexity or the large number of requests. Finally, you have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), notably on its website www.cnil.fr.
9. Is there a transfer of my data outside the European Union
No, there is no transfer of your data outside the European Union.
10. What is a cookie?
Cookies are small text files (usually consisting of letters and numbers) that are stored in your browser or device memory when you visit a website or view a message. They allow a website to recognize the browser or device. Like most websites, www.anglofrenchhelp.com uses technologies, mostly through small data files saved on your device that allow us to record certain information when you visit or use our Site. There are several types of cookies: Session cookies: they expire as soon as you close your browser and allow us to link your actions during that particular session, Persistent cookies: they are stored on your device between browsing sessions and allow us to remember your preferences or actions across multiple sites, Proprietary cookies: they are issued by the site you are visiting, Third-party cookies: they are issued by a third-party site, separate from the site you are visiting. What cookies does the Site use? Our cookies have different functions. They may: Be necessary for the operation of our services, Help us improve our performance, Offer you additional features. We use cookies or similar tracking technology that remain on your device only while your browser is open (session cookies), and cookies or similar technology that remain on your device for a longer period of time (persistent cookies). Analytical cookies www.anglofrenchhelp.com may use cookies or tracers allowing it to evaluate the performance of the Site, its applications, services and tools, in particular within the framework of analytical practices, to help it understand how visitors use the Site, to determine whether you have interacted with its messaging, to detect whether you have consulted a product or a link or to improve the content of its Site, its services or tools Social Network Cookies.
11. How to manage the deposit and reading of cookies?
Certain features of the Site, services, applications and tools are made available to you only through the use of these cookies or trackers. You may block, delete or disable these technologies if your browser or device so permits. However, refusal to use these technologies may result in the unavailability of certain features of the Site, certain services, applications or tools. You may also be asked to enter your password more frequently during your browsing session if using the Site requires the creation of a user account. For more information on blocking, deleting or disabling these technologies, please refer to your browser or device settings. Cookies or trackers can be disabled or deleted using tools available in most browsers. Because each browser has different features and options, the preferences for each browser you use will need to be set separately.
12. How do I delete cookie storage?
Here’s how to control or prevent cookies or trackers from being saved:
1/ if you are using the Microsoft Edge™ browser.
In Microsoft Edge, click on the menu button, then click on Settings and click on the “Cookies and Site Permissions” tab from here you can set cookie management as you wish or follow this link: delete cookies in Microsoft Edge.
2/ if you are using the Firefox™ browser
Go to the “Tools” tab of the browser and then select the “Options” menu In the window that appears, choose the “Privacy and Security” tab and set the “Retention Rules” menu by choosing “Use custom settings for history”. From the menu, you can choose to manage cookies. You can also, by clicking on “Manage data”, locate the files that contain the name “Anglo French Help”, select them and delete them or follow this link: delete cookies in Firefox.
3/ if you use the Safari™ browser.
In your browser, choose the “Edit” menu and then “Preferences”. Click on “Security”. Click on “Show Cookies”. Select the cookies that contain the name “Anglo French Help” and click on “Delete” or on “Delete All”. After deleting the cookies, click on “Done” or follow this link: delete cookies in Safari.
4/ if you are using the Google Chrome™ browser.
Click on the Settings menu icon and then click on “Settings”. Then click on “Privacy and Security” then select “Clear Browsing Data” then choose the desired options or follow this link: delete cookies in Google Chrome.
5/ if you use the Opera™ browser
Open the “Settings” menu then select “Clear Browsing Data” then choose the desired options or follow this link: delete cookies in Opera.
