2. The data collected by www.anglofrenchhelp.com
Depending on how you use our Site (contact form) we may collect the following Data:
- Identity-related Data such as your email address, last name, first name, phone number when you use the contact form;
- Data about your visits to our Site, including traffic data, log files and other data or communication resources you use when accessing our Site.
3. How is the data collected?
The Data collected and the manner in which it is collected depend on the use you make of the Site. We collect directly the data you have filled in via our contact form. We collect your Data indirectly by means of cookies/trackers.
4. Why collect my data
Your Data may be collected via cookies or trackers, with your consent where required, to enhance your user experience by:
- Analyzing traffic and data on the Site to measure the number of users, to make the Site easier to use and to ensure its ability to respond promptly to your requests.
5. Who processes your data
Your Data is processed by Lauren Dodds. We may also disclose your Personal Data: to comply with any legal mandate, law or legal process, including governmental and regulatory requests; if we believe that disclosure is necessary or appropriate to protect the rights, property or safety of www.anglofrenchhelp.com, its users or other stakeholders. Such disclosure includes exchanging information with other companies and organizations for the purpose of protecting against fraud and forgery.
6. Links to external sites
The Site may contain links to different sites and social network platforms managed on third party servers, by people or organizations over which Lauren Dodds has no control. Therefore, we cannot be held responsible for the way in which your Data will be stored or used on the servers of these third parties. We advise you to take note of the policy applicable to the protection of personal data of each third party Internet site to which you will access via our Site in order to appreciate the way in which your Data will be used.
7. How is the data protected?
Your Data are stored on secure servers protected by firewalls and antivirus. This service is provided by the company hosting our website: o2switch (222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand), the data on the Site are subject to French law and by extension to European law. Taking into account the inherent characteristics of the Internet, it is however impossible for us to guarantee the optimal safety of the exchanges of information on this network. We strive to protect your Data but we cannot guarantee the absolute security of information transmitted to our Site. You agree that you transmit your Data at your own risk. We cannot be held responsible for any breach of the privacy settings or security measures in place on our Site. As such, you agree that the security of your information is also your responsibility.
8. What are your rights?
You can choose how the Data you provide to us is used: You can browse the Site without providing any Data. If so, you will not be able to use certain features of the Site (such as the shopping cart for example); In accordance with the provisions of the applicable regulations on Data protection, in particular the European Regulation 2016/679 on the protection of personal data (the “RGPD”) as well as the law of January 6, 1978 n°78-17 known as “Informatique et Libertés” and its amendments, you have a right of access and rectification on your Data. In addition, subject to the conditions provided by the said regulation for the exercise of these rights, you have: A right to the deletion of your Data; A right to the limitation of the processing of your Data; A right to object to the processing of your Data for legitimate reasons, in accordance with Article 21 of the RGPD; A right to the portability of the Data you have provided; A right to the withdrawal of consent, when this has been requested. Where the processing of your Data is carried out on the basis of your consent, you may withdraw it at any time. You acknowledge, however, that the processing carried out prior to the revocation of your consent remains perfectly valid. However, in accordance with article 12.6 of the RGPD, for the exercise of these rights, Lauren Dodds, as data controller, reserves the right to ask you to justify your identity. We inform you that the data allowing to justify your identity will be removed once we will have answered your request. You can exercise these rights by sending an email via our contact page.
We have a period of one month to respond to any request to exercise your rights. This period may be extended by two months, due to the complexity or the large number of requests. Finally, you have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), notably on its website www.cnil.fr.
9. Is there a transfer of my data outside the European Union
No, there is no transfer of your data outside the European Union.
10. What is a cookie?
11. How to manage the deposit and reading of cookies?
Certain features of the Site, services, applications and tools are made available to you only through the use of these cookies or trackers. You may block, delete or disable these technologies if your browser or device so permits. However, refusal to use these technologies may result in the unavailability of certain features of the Site, certain services, applications or tools. You may also be asked to enter your password more frequently during your browsing session if using the Site requires the creation of a user account. For more information on blocking, deleting or disabling these technologies, please refer to your browser or device settings. Cookies or trackers can be disabled or deleted using tools available in most browsers. Because each browser has different features and options, the preferences for each browser you use will need to be set separately.
12. How do I delete cookie storage?
Here’s how to control or prevent cookies or trackers from being saved:
1/ if you are using the Microsoft Edge™ browser.
In Microsoft Edge, click on the menu button, then click on Settings and click on the “Cookies and Site Permissions” tab from here you can set cookie management as you wish or follow this link: delete cookies in Microsoft Edge.
2/ if you are using the Firefox™ browser
Go to the “Tools” tab of the browser and then select the “Options” menu In the window that appears, choose the “Privacy and Security” tab and set the “Retention Rules” menu by choosing “Use custom settings for history”. From the menu, you can choose to manage cookies. You can also, by clicking on “Manage data”, locate the files that contain the name “Anglo French Help”, select them and delete them or follow this link: delete cookies in Firefox.
3/ if you use the Safari™ browser.
In your browser, choose the “Edit” menu and then “Preferences”. Click on “Security”. Click on “Show Cookies”. Select the cookies that contain the name “Anglo French Help” and click on “Delete” or on “Delete All”. After deleting the cookies, click on “Done” or follow this link: delete cookies in Safari.
4/ if you are using the Google Chrome™ browser.
Click on the Settings menu icon and then click on “Settings”. Then click on “Privacy and Security” then select “Clear Browsing Data” then choose the desired options or follow this link: delete cookies in Google Chrome.
5/ if you use the Opera™ browser
Open the “Settings” menu then select “Clear Browsing Data” then choose the desired options or follow this link: delete cookies in Opera.